GemcertX Demo

Gem laboratory software

Every stone, every report — verified.

GemcertX runs your gem laboratory from the moment a stone arrives to the moment it is collected: intake, lab queue, certificates, customer updates, invoicing and online verification, in one secure system.

Book a demo See how it works
  • QR-verified certificates
  • Barcode stone tracking
  • SMS & WhatsApp updates
  • Nightly backups
The GemcertX dashboard: today's intakes, stones in the lab queue, stones ready to collect and this month's revenue
A certificate verified on a phone: Genuine certificate
Verify a certificateEnter the certificate number and the weight printed on it.
or scan the QR code

One system replaces the notebook, the spreadsheet and the Word template — so nothing is retyped, nothing is lost, and every report can be proven genuine by anyone who holds it.

01

Run the lab with clear priorities

A lab queue sorted by promised date with express jobs first, barcode scan-to-open, and an AI second opinion on identification.

Lab & certificates
02

Prove every report is genuine

Every certificate carries a QR code. Buyers scan it, or enter the number and weight, and see the details on your website — or "Withdrawn — not valid".

Certificate verification
03

Keep customers informed

SMS and WhatsApp messages when a parcel goes to the lab and when the certificate is ready, plus online tracking and a customer portal.

Customers & communication

How it works

From front desk to verified certificate, in five steps.

New gem intake: customer, normal or express service, and each stone's weight, colour and photo
The lab queue: stones sorted by due date, express jobs flagged, with overdue and due-today filters
A printed gemological certificate with report number, findings and a QR code
Ready to collect: customers waiting, with reminder and WhatsApp buttons
A buyer's phone showing Genuine certificate after scanning the QR code

Platform

Everything a gem laboratory runs on.

01

Front desk & intake

Receive a parcel of stones in under a minute.

  • Bulk import
  • AI photo description
  • Receipts with QR, barcode labels
 02

Lab & certificates

Clear priorities, professional certificates.

  • Smart lab queue, scan to open
  • Instrument readings, AI helper
  • Certificates, ID cards, stickers
 03

Trust & verification

Buyers can check any certificate in seconds.

  • QR and number + weight checks
  • Withdraw and transfer
  • Full change history
 04

Customers

Customers always know where their stone is.

  • SMS and WhatsApp updates
  • Online tracking
  • Customer portal
 05

Business

The lab's money and people, in one place.

  • Collection & invoicing
  • Reports & dashboard
  • Staff & payroll
 06

Control & security

Your data, safe and in the right hands.

  • Four staff roles
  • Locked certificates
  • Nightly backups

Trust & verification

A certificate anyone can check in seconds.

Verification runs on your own website. If a stone is later found treated, or a forged copy circulates, the same page shows Withdrawn — not valid. Customer names and prices are never shown.

QR codeScan with any phone camera — the result opens directly, nothing to type.
Number + weightNo QR code to hand? Enter the certificate number and the printed weight. Both must match.
Try the verification demo
Genuine certificate result on a phone
Verification asking for the certificate number and weight
A GemcertX gemological certificate printed with the lab's name, findings and a QR code
A certificate as printed by GemcertX, with the lab's own name and a QR code buyers can scan.

Your brand

Your lab's name on every report.

Your lab's name, logo, stamp and colours on every certificate, receipt and customer page. Each lab gets its own installation on its own web address, with its own data.

  • Full A4 report, wallet ID card in three styles, and parcel sticker
  • Report numbers by year, month, date-time or plain sequence, with your prefix
  • Verification on your own website, with an optional Website API

Business

The lab's money and people, in the same system.

Record payment as the customer collects and the invoice is created automatically. See today's work, overdue stones, certificates per month and revenue — and export it all to a spreadsheet.

Business features
Reports: parcels received, certificates made, invoiced revenue and activity per day

Who it's for

Built for every person in the lab — and beyond it.

Lab ownerA dashboard of the whole lab, reports and revenue, full control of settings, and nightly backups. Lab managerOversight of every certificate, staff accounts, withdraw and transfer rights, and the change history. GemologistA prioritised lab queue, scan-to-open certificates, and instrument readings with an AI helper. ReceptionFast intake, receipts and labels, customer messages, and collection with invoicing. Customers & buyersTracking, SMS and WhatsApp updates, a certificate portal — and instant proof a certificate is genuine.

Getting started

We set it up. You start certifying.

  1. We set it up

    Your own installation on your own web address, with your lab's name, logo, stamp and colours.

  2. We bring your records across

    Your existing records move into GemcertX, so your team starts with the history it already has.

  3. We train your team

    Reception, gemologists and managers each learn the parts of the system their job needs.

FAQ

Common questions.

All questions
Is GemcertX installed for my lab only?

Yes. Each lab gets its own installation on its own web address, with its own data, logo and branding.

Can buyers check a certificate without an account?

Yes. Scanning the QR code, or entering the certificate number and weight on your Verify page, shows the certificate's details and photo. Customer names and prices are never shown.

Do I need special hardware?

No. GemcertX runs in a web browser on any computer, tablet or phone. A USB or Bluetooth barcode scanner and a label printer are optional.

Does the AI decide the identification?

No. The AI drafts photo descriptions and suggests likely identifications from the readings. The gemologist always makes the final call.

Book a demo

Give every certificate the proof it deserves.

See GemcertX running with your own lab's name and logo. We set it up, bring your existing records across, and train your team.

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